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CyberThreat Management
Front 06 / Backup and continuity

The instrument that matters most is the one you hope never to read.

Every other front here concerns seeing conditions turn. This one concerns what happens when the worst reading arrives regardless. Copies kept away from whatever they protect, and restores tested rather than assumed.

N-able CoveDropsuiteVerified on a schedule
Nine lines. Machines, servers, plus accounts nobody remembers copying.
Lines posted9
Read byN-able Cove and Dropsuite
UnitMachine, server, user, file or tenant
TestedOn a schedule, written up

Cloud accounts are the ones people miss

A shop that would never run a server without a backup will happily run its whole mail estate, its shared documents and its books inside cloud accounts with no copy at all. The provider keeps the service up, and that feels equivalent. It is not. Deletion travels straight through availability, so does a mistaken bulk change, and so does a taken over account.

Machines and the Microsoft tenant go to N-able Cove. Google Workspace goes to Dropsuite, which also takes directory configuration out of Entra ID and the ledger inside QuickBooks Online. Between them that reaches the accounts a small firm would struggle hardest to rebuild out of memory.

Rarely a missing backup. Far more often one that ran green for a year and then would not restore.

A backup nobody has tested is a hope

The verification line exists because the failure people actually meet is rarely a missing backup. Far more often it is one that ran green for a year and then would not restore. Test restores go on a schedule against systems you nominate, and evidence gets written up and dated in your portal.

Run reports are read here every working day, rather than waiting for you to ask. A failed run is a reading like any other and opens a bulletin the same way.

Lines on this front

Line records and rates

Every rate here is drawn from billing as the page renders. Anything you log stays in the observation log while reading continues.

Fortify-CDP-FFLine record

Working File History

N-able Cove holding versions of documents in use

Regular versions of whichever documents somebody currently has open, so an overwrite at four in the afternoon will not mean redoing the afternoon.

  • Versions caught through the day instead of once overnight.
  • Aimed at documents and working folders, not at the whole disk.
  • Restores happen file by file, which is nearly always what gets asked for.
Observed atWorking folders across each enrolled Windows workstation
ForecastsNothing. This line exists so that a bad hour can be undone
ArchivedVersions retained to a schedule agreed while the line is set up
Issued byN-able Cove
Confirmed atThe Fortify 24x7 desk, which runs the restore alongside you when one is wanted
Readingper Windows workstation
charged up front, each month
QTY
Fortify-CDP-WKSTNLine record

Workstation Image Backup

N-able Cove taking copies of the whole machine

The whole machine, not merely its documents. Settings, installed software and disk layout, so a dead workstation returns as itself rather than as a fresh install.

  • Whole disk copies, with changed blocks only after the opening pass.
  • Recovery onto identical hardware, onto something different, or into a virtual machine instead.
  • Copies live apart from whichever machine they came off, and that part is what counts.
Observed atThe entire disk of each enrolled workstation
ForecastsNothing. This line is the copy you fall back on
ArchivedCopies held off the machine, on a retention agreed at set up
Issued byN-able Cove
Confirmed atThe Fortify 24x7 desk, which reads the backup log every working day
Readingper workstation
charged up front, each month
QTY
Fortify-CDP-SRVRLine record

Physical Server Backup

N-able Cove across bare metal servers

That box in the cupboard everything quietly depends upon. Whole server copies, taken with the applications aboard aware a copy is under way.

  • Application aware copies, so a database or a mail store returns in a usable state.
  • Bare metal recovery onto a replacement box once the original gives up.
  • Sized against data you genuinely hold instead of against a guess.
Observed atThe entirety of each enrolled physical server
ForecastsNothing. This line is the copy you fall back on
ArchivedCopies held off the server, on a retention agreed at set up
Issued byN-able Cove
Confirmed atThe Fortify 24x7 desk, chasing a failed run the same day
Readingper physical server
charged up front, each month
QTY
Fortify-CDP-VMLine record

Virtual Server Image Backup

N-able Cove reaching hypervisor guests

Guests on your hypervisor, copied per virtual server so the invoice counts what your virtualisation console counts.

  • Guest level copies which do not depend on the host surviving.
  • Recovering one guest while the rest of the host carries on undisturbed.
  • Priced per virtual server, since that is already the unit you think in.
Observed atEach enrolled guest running up on your hypervisor
ForecastsNothing. This line is the copy you fall back on
ArchivedGuest copies held off the host, on a retention agreed at set up
Issued byN-able Cove
Confirmed atThe Fortify 24x7 desk, which reads the run report for every guest
Readingper virtual server
charged up front, each month
QTY
Fortify-CDP-M365Line record

Microsoft 365 Protection

N-able Cove taking copies clear of the Microsoft tenant

Availability of the tenant is Microsoft's concern. Holding a copy of what sits inside it is a separate one, and this line does that.

  • Mail, calendars, contacts, plus the OneDrive and SharePoint content, copied clear of the tenant.
  • A restore goes back per item or per user, with no need to reverse a whole tenant.
  • Deleted material stays recoverable well beyond the point a tenant would let it go.
Observed atThe Microsoft 365 tenant, taken per licensed user you nominate
ForecastsNothing. This line is the copy you fall back on
ArchivedCopies held outside the tenant, on a retention agreed at set up
Issued byN-able Cove
Confirmed atThe Fortify 24x7 desk, which reads the tenant run report each working day
Readingper licensed user
charged up front, each month
QTY
Fortify-CDP-GWSLine record

Google Workspace Protection

Dropsuite taking copies out of the Google Workspace tenant

The same job over on the Google side. Drive, mail, calendars and contacts copied somewhere other than the tenant they left.

  • Gmail, Drive, Calendar, Contacts, all copied on a schedule.
  • Searching across the copies, which is where most restores genuinely begin.
  • Restore in place, or export outward, whichever the day calls for.
Observed atThe Google Workspace tenant, taken per licensed user you nominate
ForecastsNothing. This line is the copy you fall back on
ArchivedCopies held outside the tenant on a retention agreed at set up
Issued byDropsuite
Confirmed atThe Fortify 24x7 desk, which reads the tenant run report each working day
Readingper licensed user
charged up front, each month
QTY
Fortify-CDP-QBOLine record

QuickBooks Online Protection

Dropsuite lifting copies of the ledger held in QuickBooks Online

The ledger is the back office. One bad import, or a deletion nobody spotted for a fortnight, is a real risk, and this line leaves you a version to return to.

  • Copies of the company file taken to a schedule, not whenever somebody remembers.
  • Restore of specific records, instead of rolling a whole ledger backwards.
  • Priced per company file, so several entities amount to several files.
Observed atThe QuickBooks Online company file you nominate
ForecastsNothing. This line is the copy you fall back on
ArchivedLedger copies held outside QuickBooks, on a retention agreed at set up
Issued byDropsuite
Confirmed atThe Fortify 24x7 desk, raising a bulletin on any failed copy
Readingper company file
charged up front, each month
QTY
Fortify-CDP-EntraLine record

Entra ID Configuration Backup

Dropsuite lifting copies of directory configuration

Groups, roles, policies, and the rest of the directory wiring. Losing configuration is a slower disaster than losing files, and a far quieter one.

  • Directory objects, group membership and policy settings, copied to a schedule.
  • Comparison between copy and live tenant, which is what makes drift visible.
  • Selective restore of whichever object somebody changed, rather than of everything.
Observed atDirectory configuration in Entra ID attached to your tenant
ForecastsConfiguration drifting off the state you signed off
ArchivedConfiguration snapshots held outside the tenant
Issued byDropsuite
Confirmed atThe Fortify 24x7 desk, which reviews drift with you rather than silently reverting it
Readingper tenant
charged up front, each month
QTY
Fortify-CDP-ContinuityLine record

Restore Verification

Test restores to a schedule, evidence written down

A backup nobody has tested is a hope. This line runs the restore on a schedule and hands over the evidence it worked, which is the only version anybody should pay for.

  • Test restores against systems you nominate, run to a schedule.
  • Evidence written up per system, dated, readable in your portal.
  • A failed verification opens a bulletin exactly as any other reading would.
Observed atEvery protected system you nominate for verification
ForecastsBackups that would have failed you, caught before you needed them
ArchivedVerification evidence per system, dated and held in your portal
Issued byFortify 24x7, working from copies taken by N-able Cove and Dropsuite
Confirmed atThe Fortify 24x7 desk, signing off every verification run
Readingper protected system
charged up front, each month
QTY
Honest scope

Where this front stops

Recovery is the promise easiest to make loosely, so the exact shape of what you are buying follows.

  • We do not quote a recovery time on this page. How long a restore takes depends on data volume, on connection speed, and on the condition of whatever hardware you restore onto. We measure it with you during set up and write the figure down. Printing one on this page would mean inventing it.
  • Retention is agreed, not assumed. How far back copies reach gets set while the line is configured, against what you need and what you will pay for. There is no universal answer and none will be printed here.
  • Only what you nominate is copied. A share, a mailbox or a second company file never added to the schedule will not be in the copies. The station list has to be right.
  • Backup is neither an archive nor a legal hold. Should material need preserving for discovery, or for a statutory period, say so. That is a different configuration and occasionally a different product.
  • Verification proves a restore, and not the aftermath. A tested restore proves the data comes back. Reinstalling applications, reconnecting integrations and getting people working again is a project. We help with it, and it is not a line on this page.
NOTICE 01

Heads up: card statements show FORTIFY 24X7 - CyberThreat Management is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.